Question 1: How long will it take for my order to arrive?
The delivery time for your order includes the preparation period + delivery time, generally about 2 weeks. Preparation time varies depending on the product; please check the product page for details.
Some products can ship the next day.
Orders placed before 12 PM will ship the next day.
* To change your shipping method, please contact us: FearonMinium963@gmail.com.
Question 2: How much is the shipping cost?
Shipping cost: Free shipping nationwide.
Question 3: I want to cancel my order.
To cancel your order, please contact us: FearonMinium963@gmail.com.
Question 4: I received a defective product; can I exchange or return it?
If we receive a defective product, we will process a refund or exchange for you. Please send an email to FearonMinium963@gmail.com, including your name, registered email address, order number, reason for return, and a clearly visible photo of the defective part.
Question 5: Under what circumstances can I not return or exchange an item?
We do not accept returns or exchanges in the following situations:
Returns and exchanges (color, size, etc.) are at the customer's discretion.
Items shipped more than 7 days ago.
Non-returnable items (underwear, swimwear, jewelry, etc.).
Items with tags, prices, etc., that do not meet the return conditions. Items that do not meet the return requirements cannot be returned.
Missing or damaged packaging bags, boxes, or special accessories.
Items that have been repaired, washed, or cleaned.
Items provided by the buyer that have an odor, stains, or scratches.
Items used for purposes other than testing.
Return only parts or accessories of the item.
No questions needed, please provide photos or a description.
No need to contact us for returns. Question 6: My item has been shipped, but I can't track it.
The shipping process on this website starts from the warehouse. Once the item arrives at the distribution center, we will assign it a tracking number and ship it. We sincerely apologize for any inconvenience this may cause. Please check back later. Estimated delivery time is approximately 3 days.
Tracking Link:
Question 7: I haven't received my email yet.
Since emails are sent from overseas, delivery failures are common.
We sincerely apologize for any inconvenience this may cause. Please set your email address to receive emails from the following address, as these emails may be automatically marked as spam even if you haven't set a spam option.
Email: FearonMinium963@gmail.com
Question 8: Can I change my shipping address after shipment? You can contact "FearonMinium963@gmail.com" within 12 hours of placing your order to change your shipping address; however, changes will not be possible after 12 hours.
The address cannot be changed after shipment.
Question 9: Item cannot be added to cart.
Please ensure you have selected the desired size and color.
*You must select a size and color.
Question 10: We are still preparing to ship.
The shipping time for your order is the preparation time + shipping time. Preparation time varies depending on the product.
If the item you ordered is in stock in our warehouse, we will begin shipping immediately after you place your order. Shipping time is usually 1 to 4 business days.
If the item is out of stock, we will order from the factory and wait for it to arrive. Additionally, if the item is popular, it may be sold out by the time it arrives, so you may need to wait 1 to 3 weeks. We sincerely apologize for any inconvenience and long wait times. If the shipping time is too long, we will contact each customer individually.
Furthermore, if you urgently need this item, please contact us before placing your order so we can inform you of stock availability.
Email: FearonMinium963@gmail.com
Phone: 85244210216